HOW CAN WE HELP? HOW CAN WE ASSIST? DO YOU NEED HELP?
You can make a return request within 3 days. Please see the return Policy to see if you have the eligible reason to return a product.
To initiate a return please fillup this Return Form Below-
For Further Assistance, get in touch with our Customer Support Team for more information and instruction. (10:00 am – 6:00 pm, Friday- Saturday Off).
To track your order you can go to this page –Â Track My Order
and put the order id that you have got when you have ordered from Mashuka and get details about your order delivery.
For Further Assistance, get in touch with our Customer Support Team for more information and instruction. (10:00 am – 6:00 pm, Friday- Saturday Off).
You can get a discount of 10% if you join our Facebook Group –Â Mashuka
for the first and one order.
All the Discounts, Campaigns and Offers are regularly Updated on our Facebook Page-Â Mashuka
Also in the Facebook Group –Â Mashuka
For Further Assistance, get in touch with our Customer Support Team for more information and instruction. (10:00 am – 6:00 pm, Friday- Saturday Off).
You can make a return request within 3 days. Please see the return Policy to see if you have the eligible reason to return a product.
You should refuse to accept an open package. If you do accept such a package by mistake or find out it has been tampered with, please take a picture instantly or record a video including the delivery guy for proof and contact our Customer Service Representative via Live Chat and give the proof within 1 hour of the delivery in the message of our page or mail us the proof with the order id of yours.
To initiate a return please fillup this Return Form Below-
For Further Assistance, get in touch with our Customer Support Team for more information and instruction. (10:00 am – 6:00 pm, Friday- Saturday Off).
The delivery charge is Free inside Dhaka only (for a limited time)
Outside Dhaka, Delivery charge is 100 BDT.
A delivery can take upto 7 days depending on where you are located.
Usually inside Dhaka it takes 2-3 days to deliver.
For Further Assistance, get in touch with our Customer Support Team for more information and instruction. (10:00 am – 6:00 pm, Friday- Saturday Off).
You can make a return request within 3 days. Please see the return Policy to see if you have the eligible reason to return a product.
To initiate a return please fillup this Return Form Below- RETURN REQUEST FORM
For Further Assistance, get in touch with our Customer Support Team for more information and instruction. (10:00 am – 6:00 pm, Friday- Saturday Off).
You can make a return request within 3 days. Please see the return Policy to see if you have the eligible reason to return a product.
To initiate a return please fillup this Return Form Below- RETURN REQUEST FORM
For Further Assistance, get in touch with our Customer Support Team for more information and instruction. (10:00 am – 6:00 pm, Friday- Saturday Off).
You can make a return request within 3 days. Please see the refund Policy to see if you have an eligible reason to refund for a product.
To initiate a return please fillup this Return Form Below- RETURN REQUEST FORM
For Further Assistance, get in touch with our Customer Support Team for more information and instruction. (10:00 am – 6:00 pm, Friday- Saturday Off).
